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NJ 211, which has existed in the state given that 2005, is a nationally accredited statewide nonprofit that connects individuals in want of health and fitness and human products and services with group means that can enable them.
NJ 211 Executive Director Melissa Acree explained there are two elements to the uncomplicated 3-digit dialing code.
The first part functions an online searchable source databases discovered at www.nj211.org which folks can use to self-serve to locate methods this kind of as meals, housing, and utility aid.
She mentioned legislation enforcement, steering counselors and social staff use the source databases as nicely.
The next ingredient is reside aid 24/7. Acree said any individual can get in touch with 211 and somebody who is qualified to evaluate their requires and uncover the appropriate sources can present that company.
It can be not just by using phone. It is by means of textual content and chat, as properly.
NJ 211 is for any individual, younger or old, married or single, experiencing a personalized circumstance or even a disaster.
“They want some support having to pay their costs, their utility aid, their rental assistance. They want health and fitness treatment coverage and they’re not certain wherever to begin,” Acree said.
Another person may perhaps have been recently identified with an disease or there was a death in the family. They are not confident wherever to get help. But NJ 211 can position them in the ideal path.
The vast majority of folks who get in touch with NJ 211 often tumble in the low-money bracket simply because they’re qualified for additional plans. But Acree said 211 is developed for all residents of the point out when they may well appear throughout a condition in which they need to have enable.
NJ 211 also performs a distinctive job throughout instances of disaster. Acree claimed it ways up to provide the state of New Jersey as an information referral right before a disaster this kind of as a hurricane. During COVID, NJ 211 stepped up to give people today an effortless way to remain tuned and talk to them, about the distinct means and basic safety protocols in spot.
Acree mentioned the 211 services by yourself is projected to deal with about 75,000 calls this yr, as opposed to 68,000 final year.
“But retain in brain that NJ 211 over-all handles about 300,000 phone calls a 12 months simply because we also serve as the utility assistance hotline, and the point out homeless hotline and we have an dependancy hotline. So, we have other lines of company to help the residents of New Jersey,” Acree said.
For a lot more facts about 211, or to obtain resources or subscribe to its quarterly, newsletter, check out listed here.
Jen Ursillo is a reporter and anchor for New Jersey 101.5. You can reach her at [email protected]
Simply click listed here to get hold of an editor about opinions or a correction for this tale.
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